Our Shipping Policy

In order to provide our customers with the most affordable prices, our products are sourced and shipped directly from various artisans and manufacturers within the US and all around the world. Orders shipped from within the US generally arrive within 5-10 business days. Products shipped from international manufacturers may take up to 4 weeks for delivery. 

Current Shipping Delays:

Packages may experience extended delays in shipping or delivery due to circumstances surrounding the pandemic. Mail carriers such as USPS are overwhelmed with deliveries and experiencing limited transportation at this time. Air travel is currently limited for packages transported from overseas. Many logistics companies are also prioritizing what gets shipped and what will be delayed, with items deemed as necessity being shipped first. We apologize for the delay and appreciate your understanding during this difficult time.

Packages are typically shipped through USPS, UPS, or FedEx.

Read More About USPS Shipping Delays:
https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes?r=8&ui-force-components-controllers-recordGlobalValueProvider.RecordGvp.getRecord=1

Refunds

Due to the nationwide impacts of COVID19, we will no longer be issuing refunds for shipping delays. Refunds will only be issued for items that arrive damaged or do not arrive at all. If the tracking information shows that your package is still in transit, we cannot issue a refund. Shipping delays and extensions related to circumstances surrounding the pandemic are beyond our control. You can find more information about the current shipping delays in our shipping policy or on the USPS website.

Please Note for Items Shipped from China:

According to the US Center for Disease Control (CDC), "there is no evidence to support the transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods". The CDC explains "because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets."

To learn more about COVID-19 and ordering packages, please visit the links below.

Are packages from coronavirus-hit China safe to handle? - Fox News

Coronavirus Disease 2019 (COVID-19) FAQ - Center for Disease Control and Prevention

No, You Won't Catch The New Coronavirus Via Packages Or Mail From China - NPR News

International shipments may take up to 6 weeks to arrive.

We currently offer free shipping worldwide on all products except for items in our Freebies collection and our Print on Demand T shirts. Freebies are limited to 10 items per order and shipping for these items will be calculated at the checkout.

You will receive a shipping confirmation email once your package has shipped. Be sure to check your spam folder if you do not see this email within a few days of placing your order.

Orders of multiple items may be shipped out separately. Packages are typically shipped through USPS, UPS, or FedEx.

Customer satisfaction is our top priority. Please feel free to contact us with any questions. 💜

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